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Founded by Veterans in Hampton Roads

Company Name:
Niece Equipment, LP
Approximate Salary:
25.00 - 27.00 Per Hour
Austin, Texas
United States
Skilled Labor
Position type:
Full Time
Experience level:
< 2 years
Education level:
High School Not Completed

Field Service Technician


The Field Service Technician will operate a mobile service vehicle and travel to customer locations to perform high-quality field services, repair electrical issues and work on HVAC, pumps, hydraulics, engines, and transmissions.






  • Performs basic to intermediate repair, maintenance and troubleshooting offsite with little or no direct supervision
  • Performs basic to intermediate troubleshooting and diagnoses of equipment malfunctions and failures
  • Removes and installs parts, disassembles and assembles components to factory specifications
  • Tests, makes adjustments, and verifies proper operations of all repairs and adjustments
  • Prepares and completes all job-related documents (writes service reports, orders parts, and maintains clear customer records) efficiently and timely
  • Maintains service vehicle inspection records, daily inspections and driver logs as required by DOT
  • Plans methods and sequence of performing assigned repairs and keeps rework to a minimum
  • Works safely at all times and adheres to all safety policies and company procedures (including contamination control and HAZMAT rules and regulations)
  • Maintains all company equipment, tools, and vehicles in good, clean working condition.
  • Keeps an organized, clean, and safe work area
  • Works closely with Service Manager and Dispatcher and communicates job progress with manager, team, and customers as needed
  • Completes other duties as assigned




Must have excellent customer service skills and be able to communicate verbally and in writing with customers and employees in a clear, concise, and professional manner

Must be able to work closely with other team members to meet company goals

Must be able to maintain required licenses and registrations to operate equipment and vehicles

Must promote goodwill with customers and practice good customer relations behaviors

Must maintain professional appearance and demeanor with customers, managers, and colleagues

Ability to perform responsibilities at customer job site with minimal supervision



Must have at least one year of field or shop service technician experience troubleshooting and repairing skills of heavy equipment such as Water and Fuel Trucks

Must be able to maintain required licenses and registrations to operate equipment and vehicles



Ability to work inside and in an outside environment with inclement weather conditions (including heat, cold, dampness, humidity, etc.)

Ability to lift, carry, push, pull, or otherwise move an items or bulky objects up to 70 pounds

Ability to perform the repeated motions of reaching, standing, stooping, kneeling, bending and climbing next to, onto and under a variety of heavy equipment

Ability to sit for long periods of time

Ability to work overtime and/or Saturdays based on customer demand or as needed

Ability to make overnight stays on or near job sites when required



Must pass a criminal background and submit to random drug tests

Must maintain a clean and valid driver's license

Must have own tools

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