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Founded by Veterans in Hampton Roads

Company Name:
Approximate Salary:
33033.00 - 37167.00 Per Year
Seattle, Washington
United States
Position type:
Full Time
Experience level:
< 2 years
Education level:
Bachelor's Degree

Clinical Support Specialist

The Keys to Home Clinical Support Specialist works with the Project Manager, housing specialists, case managers and other outside provider agencies to provide and coordinate clinical services for Keys to Home residents.


  • Provide service coordination for Keys to Home Residents both in office and at client residences.
  • Facilitate engagement of residents through creative, resourceful strategies that build trust and confidence; publicize service availability.
  • Assist Housing Specialists in locating suitable apartment units and completing lease paperwork for new residents.
  • Assist Housing Specialists in working with clients to identify and address potential barriers to successful housing acquisition and maintenance.
  • Develop a Residential Service Plan (RSP) or Goal and Service Plan (GASP) in collaboration with residents, case managers, and other staff, outlining goals and strategies to ensure housing success.
  • Record Housing Service Notes for each resident regularly.
  • Maintain contact with case managers to resolve crises and monitor progress as defined in the RSP or GASP and ensure adequate provision of identified services.
  • Chart significant events involving residents in a daily long; read log daily.
  • Intervene in crises and assist with building rule enforcement and lease compliance as necessary.
  • Provide education and support for residents to ensure success as leaseholders.
  • Assist residents in the formation of interest groups or therapeutic support groups; facilitate when appropriate.
  • Organize outings and activities to improve resident skills in activities of daily living and to increase the level of meaningful activity in their lives.
  • Work with residents and other staff to identify needs for additional services, groups and activities. Work with staff, outside service providers and community resources to initiate and facilitate these services and activities.
  • Provide individual counseling and information and referral services to residents as needed.
  • Facilitate community meetings.
  • Participate in staff meetings and trainings.
  • Other duties as assigned.


  • Relevant Bachelor's degree in a social or behavioral science required; MSW or other relevant master's degree preferred.
  • Ability to meet state requirements for registration as a counselor.
  • Clinical experience working with homeless adults disabled by chronic alcoholism, mental illness and drug use.
  • Knowledge of local homeless, mental health, and chemical dependency service systems.
  • Valid Washington State driver's license and insurable driving record.
  • Ability to communicate and work effectively with individuals from diverse backgrounds.
  • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior.
  • Subscribe to the philosophy of cooperation and continuity across agency programs and to the philosophy of consideration and respect for clients.


  • Two years clinical experience working with homeless adults disabled by chronic alcoholism, mental illness and/or drug use.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, sexual orientation, age, national origin, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Women and minorities are encouraged to apply.


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