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Founded by Veterans in Hampton Roads

Company Name:
University of Pittsburgh
Approximate Salary:
Not Specified
Pittsburgh, Pennsylvania
United States
Customer Service
Position type:
Full Time
Experience level:
Entry Level
Education level:
High School or equivalent

Telephone Operator

The University of Pittsburgh is seeking a qualified Telephone Operator. University switchboard operators are often the first contact a person has with the University, therefore the operator must answer each phone call in a timely, friendly and helpful manner. Operators redirect all calls that are received by the switchboard. Callers include among others; parents, students, vendors, news media and the general public. Responsibilities include daily opening and closing of the switchboard, transferring calls, providing directory assistance and providing general information about the University and adjoining community. Position involves shift work.The Telephone Operator/Billing Support position also provides billing support for telecommunications vendor invoices and customer billing recovery. Responsibilities include data entry into the billing system both provider and in-house also corresponding excel spreadsheets.Applicants must provide three work related references as well as include their employment and salary history on their application. The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EEO/AA/M/F/Vets/Disabled. Must have a high school diploma. Telephone operator experience preferred but must have minimum of receptionist experience in greeting the public via telephone, answering and forwarding calls. Must be able to operate a PC and have basic skills in Word, Excel, and Outlook.


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