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Founded by Veterans in Hampton Roads

Company Name:
Services Group of America
Approximate Salary:
Not Specified
Scottsdale, Arizona
United States
Information Technology
Position type:
Full Time
Experience level:
< 2 years
Education level:
High School or equivalent
16100 N. 71st Street, Suite 400

Technology Specialist

The Technology Assistant is part of the Enterprise IT department reporting to the SVP/CIO. This is an administrative position supporting for several areas of the IT team and is designed to keep the department running efficiently.


This position is responsible for technology purchasing to include review and approval of invoices as well as contract storage and maintenance and supporting senior management in any initiatives and projects as requested


In addition, this position is called upon to create surveys and collect feedback from Associates and Customers as well as perform high level analysis to make the IT leadership team aware of areas of opportunity to increase productivity, enhance capabilities, decrease costs and increase service levels.


Who are we?

As a privately-held, family-owned broadline foodservice distributor, we serve customers throughout the mid-west, west and Alaska. Along with our sister companies in the SGA Family of Companies, we successfully serve the needs of our customers whether they be independent or a chain; public or private; national, regional or local.


At Food Services of America we have a long tradition of providing the highest levels of customer service in the industry. We have a culture that trusts our Associates to act in the best interests of our customers and our company. We encourage an environment of teamwork where together we combine our know-how and ideas to help us to be stronger than we ever could be individually. We look for the positive and praise it. Recognizing good performance creates the motivation to provide great performance.



  • Keep the SVP CIO well informed of all development projects and work closely with the IT Leadership team
  • Serve as a liaison between IT Associates, the business and/or 3rd party vendors to participate and/or facilitate in the identification of business solutions, and process improvements
  • Identify, analyze and interpret business needs and propose recommendations
  • Model and enhance business process to capture business operation change requirements
  • Quality Assurance Calls ensuring communication efficiency to Associates
  • Coordination and set-up for Annual Team Meeting and any other IT meetings that require detailed coordination
  • Purchase order management, ordering and follow through ensuring product is delivered in timely manner
  • Accounts Payable review and approval of invoices. Manage department spending ensuring accuracy and validity of invoices, and re-occurring contracts
  • Act as an information source for IT senior management offering neutral solutions
  • Three years of experience in accounting, costing and pricing, or related discipline preferred
  • Intermediate to advanced computer skills including Word, Excel, Outlook, and Web based
  • Ability to envision the ultimate goal, (big picture), while focusing on the details.
  • Organization and efficiency. Must be able to plan work activities and use time efficiently.
  • Positive attitude and strong ability to work in a team environment. Understand objectivity while remaining open to other's ideas and exhibit willingness for change.
  • Work closely with accounting and have knowledge of GAAP
  • Knowledge of IT Help Desk operations and process flow
  • Strong customer service skills
  • High School diploma or equivalent required
  • Aptitude to learn industry terminology and products
  • Excellent written and oral communication skills
  • Ability to manage multiple tasks to meet changing priorities and challenging deadlines efficiently and effectively both independently and in a team environment
  • Comfortable talking on the phone using video technology
  • Must be able to pass a background check and drug screen.

Equal Employment Opportunity Employer M/F/Vets/Disabled.


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