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Founded by Veterans in Hampton Roads

Company Name:
InterMetro Industries
Approximate Salary:
30000.00 Per Year
Wilkes-Barre, Pennsylvania
United States
Position type:
Full Time
Experience level:
< 2 years
Education level:
High School or equivalent
651 North Washington Street
Wilkes Barre
Sharon Strunk

Sales Support Specialist (740)

InterMetro Industries is seeking a Sales Support Specialist for our Corporate HQ located in Wilkes-Barre, PA. The Sales Support Specialist provides administrative support to sales personnel including, but no limited to: layout, configuration, pricing and quoting of Metro products as well as responding to sales leads and ad hoc support with large accounts.

Primary Responsibilities:

  • Interprets customer requirements to develop sales quotations.
  • Provides configuration of Metro products using quoting systems including, but not limited to: Configure One, QwikQuote, AutoQuotes, and other tools.
  • Researches customer pricing contracts to ensure quoted pricing is accurate.
  • Evaluates the geometric dimensions of an area to recommend a shelving layout and develop a quote; may occasionally develop or revise a 2D CAD drawing in support of a quote.
  • Evaluates the application-specific requirements of a customer’s situation, and supports sales in making appropriate product recommendations.
  • Manages customer contact, deal information and requests for service within the company Customer Relationship Management (CRM) software.
  • Triages management of quote requests between sales personnel and the Metro sales support team to appropriately prioritize work; ensures we meet customer expectations in an accurate and timely manner.
  • Responds to sales leads from trade shows and
  • Guides work of others who perform essentially the same work. May organize, set priorities, schedule and review work, but has no responsibility to hire, terminate, review performance, or make pay decisions.
  • Possess knowledge and understanding of the Code of Business Ethics. Contribute to a workplace environment that is conducive to the maintenance of the Code. Remain alert and sensitive to situations that could result in actions by an employee that are illegal, unethical, in violation of the Code or the policies and procedures that support the Code.
  • Other duties as assigned.
  • Qualifications:

  • High School Diploma or GED
  • 1-4 years related experience
  • Good mathematical and problem solving skills.
  • Metro quoting programs such as Configure One and QwikQuote preferred
  • Experience with AutoCAD preferred
  • Experience with CRM or ERP systems preferred
  • InterMetro Industries is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

    No calls or agencies please. InterMetro Industries will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

    Relocation assistance is not available for this position. If you need an accommodation to apply for this position, please email or call (570) 706-4131. Please allow for 24-48 hours for us to respond.