Reimbursement Specialist Patient Accounts

Myriad Genetic Laboratories, Inc. is seeking a dependable, detail-oriented individual with medical billing & collection experience to fill the position of Reimbursement Specialist on the Patient Accounts / Myriad Promise Team. In this role, you will be responsible for collecting outstanding balances from patients and resolving billing concerns. This role requires exceptional customer service phone skills, and a desire to help navigate patients through the complex insurance reimbursement process. Experience with medical billing and a phone-based support environment is highly preferred.

Collecting on outstanding balances from patients to ensure timely payment. Setting up payment plans, processing adjustments, reconciling credit balance accounts. Offering hardship adjustments to patients who qualify.

• Must have a minimum of 2 years experience working in medical billing/collections or in a patient support role.
• Strong customer service and verbal communication skills are a must.
• Knowledge of medical coding is a plus.
• Excellent organizational, communication, multitasking and teamwork skills.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; talk; or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and depth perception.

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