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Founded by Veterans in Hampton Roads

Company Name:
Skookum Contract Services
Approximate Salary:
23.90 Per Hour
Fort Lee, Virginia
United States
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
High School or equivalent

Production Control Clerk

Production Control Clerk  

Where: Fort Lee, VA  

Type: Full Time, Non-Exempt  

Wage: $23.90/per hour

Benefits: Medical, Dental, Vision, 401(k) and a robust wellness program

Work Schedule: Day Shift, Monday – Friday


Skookum’s mission is “Creating Opportunities for People with Disabilities”. Individuals with disabilities are encouraged to apply. *


To apply, visit our website at to complete an application and upload a resume. Skookum is seeking a dedicated and reliable Production Control Clerk with a positive attitude. This individual performs all functions n ecessary to maintain accurate records of facility and equipment maintenance requirements, and ensure correct and complete reporting within Work Control software to include, but not limited to MAXIMO and the General Fund Enterprise Business System (GFEBS).

Typical duties include but are not limited to:

  • Collect and track all data for accurate and efficient shop operations.
  • Verify all data entries through checks and balances against time/attendance (T/A) sheets and ensure consistency of information between payroll records and work control software.
  • Maintain accurate service records and contact customers for service appointments. Provide facilities and equipment repair status via phone, Email and/or in-person/counter requests.
  • Answer all incoming telephone calls on the service order desk console; providing excellent and courteous customer service skills in a professional manner.
  • Process service orders via telephone, in person, in writing, email, internet, or from other automated sources. Determine the validity, assign priority, decide designated codes, and input the service order into the automated MAXIMO system.
  • Enter new work orders, post labor, post material, close work orders and reconcile data in GFEBS.
  • Verify and monitor production reports for accuracy.
  • Provide Shop Supervisors and Foremen with accurate data as required.
  • Verify all project reports prior to billing.
  • Research, initiate, draft and complete pre-printed service packets for all facilities & equipment serviced.
  • May collect meter readings (electric, water and natural gas) and record volume used by commercial and government consumers.
  • May be required to perform compound gate opening and closures.
  • May be required to work alternating shifts.


  • Minimum 3 years of experience
  • Must have excellent oral and written communication skills
  • Must be customer service oriented
  • Must be proficient in computer programs to include MS Word, Excel, Internet Explorer
  • Experience with GFEBS, MAXIMO and Service Order Desk software (i.e.: InContact) preferred
  • Must be able to prioritize tasks and work in a fast-paced environment
  • Must be able to provide customer service in a professional and courteous manner
  • Must be able to demonstrate attention to detail and accuracy; planning and organizing; scheduling and monitoring; problem analysis and problem-solving skills; initiative; teamwork.

Physical Demands:

  • Must be able to lift and/or move up to 50 pounds.
  • Must be able to reach, kneel, walk, stand and use repetitive motion for several hours at a time.
  • Must have ability to work effectively under pressure and maintain stamina.


  • Valid Driver’s license required.
  • Must be able to obtain and maintain approval to operate a vehicle by Skookum’s insurance carrier.
  • Must be able to obtain and maintain a Department of Defense (DoD) security clearance and a Common Access Card (CAC).

Skookum is an Equal Opportunity Employer- W/M/Veteran/Disabled • Skookum participates in E-Verify. *Javits-Wagner-O’Day Act (41 U.S.C. 46-48c)