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Company Name:
University of Pittsburgh
Approximate Salary:
Not Specified
Pittsburgh, Pennsylvania
United States
Information Technology
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
Bachelor's Degree

NOC Network Engineer

The University of Pittsburgh Computing Services and Systems Development (CSSD) is seeking an NOC Network Engineer. This is an advanced technical position in the CSSD network operations center (NOC) responsible for assuring continuity of service for the University's data network. The incumbent will troubleshoot problems reported by NOC monitoring personnel working as a member of a team with NOC systems, application, and other network engineers and with CSSD development staff members to proactively resolve impending problems that may lead to network performance problems or service outages. Additionally, the incumbent will test, maintain, and evaluate the status of network equipment and IOS software. Duties include the preparation of root cause analyses of network-related failures, documentation of procedures and resolution of problems documented in the call management system. Incumbent must possess an excellent knowledge of network technologies and must possess strong problem solving skills. Must be willing to work day, evening, and night shifts as required to support a 24-hour, seven-day operation.  This position requires the desire to prevent system outages by making informed and appropriate decisions in what will frequently be a high-stress environment. The successful incumbent will be one who seeks challenges and enjoys multi-tasking and working under pressure. Applicants must provide three work related references (supervisory, when possible) as well as include their complete employment and salary history on their application. Applicants should include salary requirements in cover letter.

The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EEO/AA/M/F/Vets/Disabled.


Job Requirements

Degree in CS, IS or related field (or equivalent in experience) is preferred. Candidate must be highly proficient in network technologies including Ethernet, ATM, Video, Voice, VOIP, TCP/IP and other transport protocols. Cisco CCNA certification required, Cisco CCNP certification desirable.



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