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Founded by Veterans in Hampton Roads

Company Name:
Skookum Contract Services
Approximate Salary:
21.08 Per Hour
Mesa, Washington
United States
Position type:
Full Time
Experience level:
< 2 years
Education level:
High School or equivalent

Issue Turn In Clerk

Job Title: Issue/Turn-In Clerk

Where: CIF / Joint Base Lewis-McChord, WA

Pay Rate: $21.08 per hour

Benefits: Full Contract Benefits

Work Schedule: Full Time; M-F, Schedule varies, must be flexible

Posting Date: April 16, 2018

Skookum’s mission is “Creating Opportunities for People with Disabilities”. Only applications of individuals with disabilities will be considered at this time. *

Duties and Responsibilities: Skookum, an award winning non-profit organization seeks an Issue Turn-In Clerk that is responsible for proper issue/turn-in, classification, and cleanliness of Organizational Clot hing and Individual Equipment (OCIE) directly issued to and received from the customer. The employee is accountable for providing effective and efficient customer service while ensuring proper adherence to government contract standards, policies and procedures.

Responsibilities include but are not limited to:

  • Continuously checks clothing and equipment for compliance with instructions and Army Technical Manuals.
  • Makes a serviceability determination about the condition of the equipment being turned in.
  • Distributes clothing and equipment to soldiers and document on their check sheet.
  • Documents turned in items on the soldier’s check sheet as per established contract policies and procedures.
  • Performs daily assigned work supporting customers and ensuring satisfaction.
  • Administers retail operations to ensure that appointment schedules are maintained and that all customers are handled within quality benchmarks.
  • Handles the flow of customers to ensure all customers in line have the appropriate paperwork and if special help is needed, expedite their servicing.
  • Performs both the turn-in and issue tasks to ensure all items are turned in, issued, and are properly documented.
  • Assists in maintaining the workstation and backup stock area exhibiting an organization and a clean working area which reflects the efficiency and effectiveness of the organization.
  • Repairs and cleans equipment such as helmets and backpack frames.
  • May assist in sewing room and with data entry.
  • Assists with maintaining general cleanliness of the warehouse.


  • High School Diploma (or equivalent).
  • Preferred 3-4 years relevant work experience in retail/warehouse operations.
  • Basic data processing and math skills.
  • Knowledge of a Central Issuing Facility is desirable.
  • Specialized vocational, technical, or other formal training may be substituted in part for experience requirement.
  • Knowledge of customer service skills and techniques to include the ability to respond to inquiries or complaints from customers, regulatory agencies, or members from the business community.
  • Demonstrate the ability to work in a team environment involving warehouse and supply operations; ability to follow instructions, contribute ideas, and be a team player.
  • Ability to communicate in clear, effective, persuasive, and a professional manner.

Physical Demands: The employee is occasionally required to climb, kneel, walk and reach. The employee must stand for extended periods of time and must frequently lift and/or move up to 70 pounds.

Security Requirements:

Must be able to obtain and maintain base access.

Skookum participates in E-Verify. In compliance with federal law, all persons hired will be required to verify identity, eligibility to work in the United States and must complete the required employment eligibility verification document form upon hire.

Skookum is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals bas ed on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin or any other status protected under applicable federal, state, or local laws.

A Skookum application is required (may be accompanied by a resume). Please visit our website at to apply online.

*Javits-Wagner-O’Day Act (41 U.S.C. 46-48c)