Contact Us Login Home
IntellecTechs

Founded by Veterans in Hampton Roads

Company Name:
Myriad Genetics, Inc
Approximate Salary:
45000.00 - 47.00 Per Year
Location:
Salt Lake City, Utah
Country:
United States
Industry:
Information Technology
Position type:
Full Time
Experience level:
< 2 years
Education level:
Associate Degree

Information Services Help Desk Technician

Myriad Genetics is currently seeking an Information Services Help Desk Technician to work in a team environment and assist with providing support to approximately 2000 employees on a variety of issues of which 600 +are field based. Hardware support environment includes desktops, laptops, projectors, network printers, handheld scanners, IP phones as well as cell phones. The successful candidate will identify, research and resolve technical problems for those employees and equipment.

 

 

 

  • Identifies, researches, and resolves technical problems
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
  • Documents, maintains, upgrades or replaces hardware and software systems
  • Supports and maintains user account information including rights, security and systems groups
  • Configures, troubleshoots and supports users email accounts and provides basic support of common Microsoft Office & other Microsoft products,
  • Other duties and responsibilities as assigned
  • Responds to telephone calls, email and personnel requests for technical support

 

Qualifications:

  • Requires an associate's degree or its equivalent and/or 2-5 years of experience in the field or in a related area
  • Familiar with Windows 7, Windows 8, and associated support concepts and best practices. Knowledge of Apple products helpful.
  • Good understanding of Networking concepts and practices as they apply to desktop and laptop support.
  • General knowledge of IP phone systems including, 66 block and making cross connections.
  • Has knowledge of commonly-used concepts, practices, and procedures within a corporate Desktop/Laptop support environment.
  • Able to follow instructions and pre-established guidelines to perform the functions of the job.
  • Familiar with standard concepts, practices, and procedures within particular IT field
  • Relies on limited experience and judgment to plan and accomplish goals
  • Primary job functions will typically require exercising some degree independent judgment and initiative.
  • Works under general supervision; typically reports to a project leader or manager
  • Must be able to successfully work in a very social Team Environment.
  • Solid Customer Service Skills.
  • .

 

Knowledge of the Following is also very helpful:

LanDesk

WinMagic Encryption

Microsoft System Center

VMWare for Workstations

Windows 10

Network Printing

IP Phones

Corporate Management of Cell Phones, iPads/Tablets

 

Physical and Mental Requirements of the job:

Repetitive motion, analyzing, comfortably lifting at least 50lbs.

Being able to sit for long periods of times as well as being able to walk daily between Myriad's 5 buildings which also include stairs.

Think on your feet and handle fast paced (and at times high pressure) environment

 

 

 

 

  • Requires an associate's degree or its equivalent and/or 2-5 years of experience in the field or in a related area
  • Familiar with Windows 7, Windows 8, and associated support concepts and best practices. Knowledge of Apple products helpful.
  • Good understanding of Networking concepts and practices as they apply to desktop and laptop support.
  • General knowledge of IP phone systems including, 66 block and making cross connections.
  • Has knowledge of commonly-used concepts, practices, and procedures within a corporate Desktop/Laptop support environment.
  • Able to follow instructions and pre-established guidelines to perform the functions of the job.
  • Familiar with standard concepts, practices, and procedures within particular IT field
  • Relies on limited experience and judgment to plan and accomplish goals
  • Primary job functions will typically require exercising some degree independent judgment and initiative.
  • Works under general supervision; typically reports to a project leader or manager
  • Must be able to successfully work in a very social Team Environment.
  • Solid Customer Service Skills.
  • .

 

Knowledge of the Following is also very helpful:

LanDesk

WinMagic Encryption

Microsoft System Center

VMWare for Workstations

Windows 10

Network Printing

IP Phones

Corporate Management of Cell Phones, iPads/Tablets

 

Physical and Mental Requirements of the job:

Repetitive motion, analyzing, comfortably lifting at least 50lbs.

Being able to sit for long periods of times as well as being able to walk daily between Myriad's 5 buildings which also include stairs.

Think on your feet and handle fast paced (and at times high pressure) environment

 

 

 

 

 

Physical and Mental Requirements of the job:

Repetitive Motion, Analyzing

PI95186971

Apply Here - http://www.Click2Apply.net/z89z2g6m3p

Options